New Palak takes your privacy seriously. On this page, we explain in plain terms — what information we collect, why we collect it, how it is used, and how it is kept secure.
All your data is protected with 256-bit TLS encryption. Nothing — from passwords to payment details — is stored in plain text.
New palak collects only what is genuinely necessary. We do not ask for — or retain — personal information beyond what is needed.
Your data is never sold or transferred to advertisers or any other third party — that is our commitment.
Only authorised personnel can access your data, and only for specific purposes. All access is logged and audited.
You may request deletion of your personal data at any time. Requests will not be refused unless required by law.
Third-party security experts conduct a full audit of New Palak's entire system every six months. Any vulnerabilities found are resolved within 48 hours.
New palak collects only the information required to deliver our services properly. We follow a data minimisation policy for all personal information.
| Data Type | Example | How It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration & KYC Form |
| Contact Information | Mobile number, email | During Account Registration |
| Financial Information | BKash/Nagad number, transaction history | During Payment |
| Usage Data | Login times, betting history, favourite games | Automatically |
| Device Information | IP address, browser type, OS | Automatically |
New Palak never stores your full bank card number or PIN. Payment details are always held in tokenized form.
We collect your information for a reason — every piece of data we gather has a specific, legitimate purpose:
New Palak uses your personal information strictly within defined policies. Your data is never used for political profiling, public health research, or behavioral monitoring.
Usage data is analysed solely to improve our service — such as identifying which game types are most popular or when the platform is busiest. This analysis is never used to identify you personally.
New palak does not use your data to sell you advertising. Our revenue comes from betting commissions, not third-party ads.
New Palak does not share your data with third parties. However, limited exceptions apply in the following circumstances:
We maintain a strict Data Processing Agreement (DPA) with every third-party service provider. They are not permitted to use your information for their own purposes.
Cookies are used on the New Palak website and app. Cookies are small files stored in your browser that keep your session active.
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may prevent you from staying logged in.
New Palak does not retain your data any longer than necessary:
Financial transaction records are required by law to be retained for a specified period and cannot be deleted; however, personally identifying details will be removed.
You have the following rights regarding your personal data on New Palak:
You can request to see what personal information we hold about you.
You may request a correction to any inaccurate information at any time.
You may request deletion of all data beyond what is required for legal compliance.
You may request that we stop using your data for specific purposes.
You can export your data in a portable format (CSV/JSON).
You can object to marketing communications or profiling at any time.
To exercise any of the rights above, email us at support@newpalak.com or reach out via Live Chat. We will respond within 30 days.
New palak follows industry-leading standards to protect your data:
In the event of a security breach, affected users will be notified within 72 hours and provided with guidance on the necessary steps to take.
New Palak is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.
If a person is found to have created an account by concealing their age, that account will be immediately suspended and all collected data will be deleted.
New palak may update this Privacy Policy from time to time. When changes are made:
Continued use of the platform after an updated privacy policy takes effect constitutes your acceptance of those changes.
For any privacy-related questions, complaints, or requests, please contact our Data Privacy Officer:
Your personal information and funds are completely safe at New Palak. Join a trusted platform today.